When you walk into the Shared Services Accounting Office, it’s certain you will be greeted with a smile and a cheerful “Hello! How can we help you?” Focused on providing customer service and excellence, Pramila Thadi and Chase Tikker work together to lead the accounting team of Myra Arroyo, Vanessa Cerna Carmona, Marina DosSantos, and Rhonda Englehart. The team is dedicated to keep the accounting functions of Shared Services on track.
Continuing this year is the department’s concerted effort to increase efficiency and productivity. For example, Shared Services Accounting was the first department on campus to utilize an electronic accounts payable system, electronic expense reports, and electronic payment vouchers.
Chase Tikker, Manager - Financial Support for Shared Services, states, “Shared Services Accounting has made a significant push to go paperless and automated.” This year, the department has also made electronic approval for journal entries possible, an improvement that has increased efficiency and the speed of approvals.
Other departmental accomplishments include managing over 8,000 vendor relationships, have processed over 4,500 invoices already this year, and have added the Real Estate Business unit to the department’s responsibilities.
This year, the accounting team focused on LLUH’s core value of Compassion by contributing and collecting food, clothes and supplies that were donated to SACHS clinic and the Ronald McDonald House. The department also provided handmade lap blankets to the Seniors Heritage Home.
Through their commitment to service and excellence, Shared Services Accounting is doing their part to fulfill the mission of Loma Linda University Health, “to make man whole”.
