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To: |
All LLUH Entities |
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From: |
Service Desk |
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Date: |
April 10, 2014 |
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Subject: |
PolicyTech email notifications |
_______________________________________________________________________________________
S (Situation)
Since April 1 users have received email notices from PolicyTech stating, “You are required to read ______________ Policy.” These system-generated notices were mistakenly sent out for LLUMC policies 439 G-3 and 388 A-1. If you received a notification please ignore as these notices were issued by mistake.
B (Background)
Any accessible PolicyTech user can be assigned as a required Reader. When a document is published, all assigned Readers receive an email notification and a task to read the document.
A (Assessment)
Requests to read the aforementioned documents were issued by mistake. All published Institutional Documents in PolicyTech are accessible to users that have access to the sites and departments assigned to a given document.
R (Recommendation)
The notifications issued from PolicyTech worked as we anticipated. This error was the result of improper assignment of users who were not actually required Readers. Please continue to read and act on any future PolicyTech notifications. We apologize for any confusion this may have caused.
Questions?
If you receive a notification that does not belong to you, please notify the Service Desk x48889. For questions related to PolicyTech, please contact Jeremy Hubbard x48172 orjehubbard@llu.edu.