Specific items mentioned for 2012 were: significant improvement in customer satisfaction survey score, improvement in Gallup Employee Engagement score, initiating LLUH News of the Week, and development of the new Welcome Center.
Pictured, from left, are James Ponder, PR writer and editor; Rolinda Luevano, administrative assistant; Herbert Atienza, media relations specialist; Mary Clement, tour coordinator; Carol Berger, operations coordinator, Office of Public Affairs; Rachelle Bussell, CFRE, Senior Vice President for Advancement; Kevin Lang, MBA, President, LLU Shared Services; Tony Yang, MBA, Assistant Vice President, Public Affairs; Briana Pastorino, media relations specialist; Larry Kidder, MA, PR writer and editor; and Dustin Jones, MA, Associate Director, Public Relations. Not pictured are Heather Reifsndyer, MA, PR writer and editor; and Nancy Yuen, MPW, PR writer and editor.