Mission & Engagement: Security

“My main focus is to provide the best customer service I can to everyone: faculty, students, staff, and visitors. We patrol looking for people that need help and people that may need our assistance, whether they have locked their keys in their car or need us to restart their car.

I also work in the ED, which is probably the most hectic part of my job. We deal with loved ones, deal with patients, deal with people who have lost their loved ones. We try to be cordial helping them, as opposed to just turning our back on them. I pride myself in treating other people the way I’d want to be treated. I represent the department the same way. I’ll treat everybody the same way I would want my family to be treated when they come here, and just give them the best customer service possible.”

Mike Harvey, Officer
Security

Some time ago, one of our officers, John Micum, was walking around the University Church area and he heard a big noise. He walked around the church and a kid who was 11 or 12 had crashed into the window and the plate glass had fallen on his arm. John applied compression and walked him up to the emergency room.

Our guys help people every day. That’s what they do. They help calm people down, they lift people up, they clear the way if someone needs to get somewhere and a family is in trouble, we always help as much as we can. 

Susan Douma, Director
Security