The 2018 upgrade of the Epic electronic medical record system — known at Loma Linda University Health as LLEAP (Loma Linda Electronic Access Portal) — is almost here.
The key dates to know are as follows:
• Thursday, Oct. 11 – Saturday, Oct. 20 — workflow and tool limitations
· Limitations will begin at 5 a.m. on Oct. 11 and will be lifted by 3 a.m. on Oct. 21 following the upgrade go-live. Tool limitations will include the ability to immediately correct duplicate encounters or admission errors and similar errors. Issues must be reported and will be corrected after the upgrade. While the system will remain available during the affected time, extra caution while executing certain activities is highly recommended. Please see the tip sheet for more information.
• Saturday, Oct. 20 — System downtime
· LLEAP will be unavailable for four to six hours, beginning at 10 p.m.
• Sunday, Oct. 21 — Go-live
· Epic’s 2018 upgrade will go live across Loma Linda University Health.*
Education and support
Super Users will be the first line of troubleshooting support for staff. Super Users will work with the Service Desk on any issues they are unable to resolve.
Employees can stay current on important updates in tools and workflows by reviewing documentation in their Learning Home Dashboard in LLEAP (see example) and in OWL Portal.
For further information, visit One Portal’s Epic 2018 upgrade page or email Epic2018Upgrade@llu.edu.
* With the exception of LLU Medical Center – Murrieta, which will adopt LLEAP as its electronic medical record system on Nov. 4.