As a trusted health care provider, Loma Linda University Health is committed to integrity in its relationships with patients, payors, vendors and among employees. To help ensure this, the organization requires employees to take compliance training annually.
The 2017 training period began April 10 and ends Oct. 31. Employees of the following entities are required to complete the online courses: LLU Medical Center, Children’s Hospital, Behavioral Medicine Center, Medical Center – Murrieta, Shared Services, Health Care, School of Dentistry, Faculty Practice Plan, Health Education Consortium, and SAC Health System.
To better serve employees, the compliance courses have a new look and feel this year.
New features
• Updated course content and navigation: The training is composed of a library of short individual courses (five to 20 minutes in length) instead of a single long course.
• Pre-exemption assessments: Learners will be allowed to demonstrate specific knowledge of a topic in order to skip the course associated with that topic. This feature replaces the annual-update model. The passing score for the pre-exemption assessment is 100 percent; otherwise the learner will be presented with the course content and the post-quiz questions. The post-quiz passing score is 80 percent.
• Take a break:Learners can delay the auto-logoff period by up to 30 minutes.
• Content review and proof of completion: Employees can review training content and print a certificate of completion at any time.
• Mobile friendly: Employees can take the training on mobile devices using these supported browsers: Apple Safari for iOS 7+ or Google Chrome for Android 4+.
What is required? And when?
All staff have been assigned and auto-enrolled into their job-specific courses. Invitations have been emailed from OwlPortal@llu.edu containing links to each employee’s required trainings.
Automatic reminders will be sent by the Owl Portal when each learner’s previous-year completion date (training anniversary) approaches. Although learners are encouraged to take the 2017 training by their training anniversary date, the absolute deadline for completion is Oct. 31, 2017.
Individuals who do not complete the required training by Oct. 31 will be prohibited from rendering any clinical and/or administrative services until such time as the required training is completed.
For training requirements to be marked complete, staff must finish all required courses as assigned, which may include:
• Corporate/professional compliance
• HIPAA compliance
• Centers for Medicare & Medicaid Services general compliance
“Our employees, physicians, students and volunteers are valued and essential members of the team who ensure that Loma Linda University Health is a highly respected institution in our community,” said Linda Mason, MD, chief compliance officer. “Thank you for remaining up to date with compliance requirements.”
Instructions
Please do not attempt to enroll yourself or your employees/physicians into the compliance training courses. Required courses have already been assigned based on job code.
Access the training courses via one of the following methods:
• OWL Portal
• Online Classroom (Moodle)
• Click the links in your notification emails from OwlPortal@llu.edu with the subject line “Enrollment in CE online course.”
OWL and Moodle usernames and passwords are the same as network/email usernames and passwords.
Step-by-step instructions are available on the Office of Corporate Compliance webpage.
Questions?
For password resets, please contact the Help Desk at:
• 909-558-4000 ext. 48889 for main campus
• 951-890-4357 for Loma Linda – Murrieta
• 909-558-4000 ext. 48611 for LLU
For help with the OWL or Moodle portals, contact Staff Development at 909-558-4000, ext. 33500.
For questions about course content, contact the Office of Corporate Compliance at 909-558-6458 or ext. 66458.