To remain in the Wholeness Health Plan, employees of Loma Linda University Health and their covered spouses must each create a My LLU Health account. Those who still need to do so have until an extended deadline of April 30 to complete the requirement or be moved to the base health plan. (This requirement does not yet apply to employees of Loma Linda University.)
Additionally, employees are encouraged to visit PeoplePortal and download a copy of their health risk assessment from the time they first enrolled in the Wholeness Health Plan, but this is no longer a requirement.
A My LLU Health account offers numerous benefits including the ability to view test results, request prescription refills, manage appointments and communicate with health care providers.
Sign up and check out these capabilities at mylluhealth.org. Once the account is created, it can also be accessed via the free MyChart mobile app, available in the Apple App Store or Google Play Store.
Employees and their spouses who have never activated a My LLU Health account should have received a letter dated March 4, 2015, with a personalized activation code and instructions. The code expired after 30 days. Employees who still have not created their account will receive a second letter and activation code.
Those who believe they have already created a My LLU Health account but are unsure how to access it can visit mylluhealth.org and select “Forgot My LLU Health Username” or “Forgot Password.” A telephone contact for additional support is available on the site.
Those who already have a My LLU Health account and have not otherwise heard from the department of risk management don’t need to do anything.
This requirement does not apply to enrolled children or dependents, and it does not yet apply to LLU employees or their spouses.
For more information about health plan coverage, eligibility or this requirement, please call (909) 651-4010 or ext. 14010.