Loma Linda University Information Systems

Helpdesk

Need help? Call the LLU Helpdesk.

Email

Communication programs are used to communicate not only with people on campus but with people around the world. Whether it is sending someone an email, having a video conference with a class or connecting with video one on one, these technologies are available to our faculty, staff and students.

TechnologyLicenseInformation
TechnologyLicenseInformation
Email Site Your LLU email account is the email account LLU will use to communicate with you. It will be activated when you accept your offer of admission. You can access your student email account via the web at webmail.llu.edu.
  • User name: The characters before the @ symbol in your LLU email address. For example, the user name for this email address, jsmith@llu.edu, is jsmith. Your LLU email address can be found when you access your Registration Portal. To view your Registration Portal, go to myllu.llu.edu, click on the “Students” tab, click on “Registration Portal” and log in with your Student ID and PIN. Then scroll down to find information about your email account.
  • Initial email password: Your initial email password is your student ID number. This is a seven digit number beginning with an 8 (e.g., 8123456). The number is on your registration forms and your student ID badge.
    • This password is synchronized with your LLUonline password.
    • It is required that you change your initial password. Change your password here swap.llu.edu.

 

SchoolDepartmentContact/EmailPhone
School of Allied Health Professions SAHP Info Systems Rajae Aree raree@llu.edu ext. 47246
School of Behavioral Health LLU Helpdesk IT Helpdesk lluhelpdesk@llu.edu ext. 48611
School of Dentistry SD Info Systems Jeff Walton jwalton@llu.edu ext. 48121
School of Medicine LLU Helpdesk IT Helpdesk lluhelpdesk@llu.edu ext. 48611
School of Nursing SN Info Systems Jan Michaells jmichaells@llu.edu ext. 45428
School of Pharmacy LLU Helpdesk IT Helpdesk lluhelpdesk@llu.edu ext. 48611
School of Public Health SPH Info Systems SPH Helpdesk llusphcc@llu.edu ext. 44866
School of Religion LLU Helpdesk IT Helpdesk lluhelpdesk@llu.edu ext. 48611

Information Services A to Z

Information Systems values

  • Service with a smile
  • Reachable
  • Available resources
  • Organized system
  • Internal Communication
  • Equipment maintenance reliable
  • Product or service knowledge
  • Forward thinking
  • Listening well – understanding message
  • Can do attitude – Service oriented
  • Internal Collaboration
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