Loma Linda University Information Systems

Helpdesk

Need help? Call the LLU Helpdesk.

Multimedia Services

Video Capture and Streaming

This service allows for capture and live streaming of events for remote viewing. Read more…

Media Distribution

Assisting faculty and staff in getting media published to the appropriate forum. Read more…

Media Duplication

The service can convert media and duplicate the media to fit your needs. Read more…

Video Capture

Personnel Jason Zadra, Video Production Engineer Ted Walker, Video Conferencing Engineer Beth Barber, Instructional Technologist Floyd Palitang, Applications Analyst Ronson Wolf, Events Media Engineer Read more…

Video Conferencing

This service provides employees the opportunity to attend any meetings from anywhere, provided they have Internet access. Read more…

Video Production — Desktop Studio

This service provides training and support for the creation of video assets at the user's desktop. Read more…

Video Production – Faculty Media Studio Support (self service)

The Faculty Media Studio (FMS) is intended for individuals to use on demand without professional support. ETS will provide initial training and occasional support to assist and facilitate individuals wanting to utilize this studio. All users of the FMS must engage in a 30 minute studio tutorial prior to their initial recording session. Read more…

Video Production – Professional Services

The Global Gateway Studio (GGS) is our professional-level production service. ETS will provide staffing and complete production support to assist and facilitate the creation of professional videos. ETS is committed to assist faculty and staff in providing effective educational assets through the use of studio production technologies. We aim to inspire and empower you to make your class even better, and more importantly, a place that will engage students. Read more…

Multimedia Implementation

This service installs and maintains any multimedia devices that the enterprise needs. Read more…

Information Services A to Z

Information Systems values

  • Service with a smile
  • Reachable
  • Available resources
  • Organized system
  • Internal Communication
  • Equipment maintenance reliable
  • Product or service knowledge
  • Forward thinking
  • Listening well – understanding message
  • Can do attitude – Service oriented
  • Internal Collaboration
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